FAQs


You’ve got questions, we’ve got answers.

 

Don’t see your question below? Send it through to info@paramountfresh.com

What is the delivery fee?

Delivery Distance Charge Order Minimum
0–3 Miles $5 $75
3–5 Miles $10 $75
5–10 Miles $15 $100
10–15 Miles $20 $200
15–25 Miles $30 $300
Pick Up $0 $75

Can I place a same-day order?

We cannot accept same-day orders, however we can accept orders until 2pm the day prior.

Is there somewhere I can pick my order up?

Pick up your order from The Paramount Group building at 1750 West Lake Street, Chicago, IL. Please indicate this option when ordering. Orders can only be picked up between Tuesday – Friday, 12pm – 6pm, and Saturday 11am – 4pm.

What is the delivery area?

We are currently offering delivery to the full Chicagoland area

When will my order be delivered?

We are currently offering delivery Tuesday – Friday, 12pm – 6pm, and Saturday 11am – 4pm.

Do I need a subscription?

There is no subscription.  Place whatever order you want as frequently as you want and we will get it to you.

How do I order?

You can order via phone 773.880.8044, email info@paramountfresh.com, or online!

Can I cancel my order?

At this time, all sales are final.

What about ordering this for my company kitchen, can I do that?

Of course, you can! If you would like to set up a recurring order, short or long-term, please feel free to contact info@paramounfresh.com to speak with someone directly